At Genuine Glow Wellness, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our health education and health coaching services.

1. Information We Collect

We may collect the following personal information:

• Personal Details: Name (partial), email address, and phone number.
• Health Information: Information shared voluntarily during coaching sessions or implied through product purchases.
• Payment Information: Processed securely by third-party platforms like Stripe; we do not store this information.
• Website Activity: Information such as cookies and IP addresses for website functionality and analytics.

2. How We Use Your Information

We use your personal data to:

• Provide and personalize health education and coaching services.
• Process payments for products and services.
• Communicate with you, including appointment reminders and email newsletters.
• Improve our offerings by analyzing website activity.

3. Sharing Your Information

We share your information only as necessary with:

• Payment Processors: Stripe, for secure payment transactions.
• Course-Hosting Platform: To deliver health education content.
• Email Service Providers: To manage communications.

We never sell or share your information with third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to:

• Enhance user experience and ensure the website functions properly.
• Analyze website traffic and user behavior through tools like Google Analytics.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality (e.g., logging in or accessing secure areas).
• Analytics Cookies: To understand how users interact with our website and improve its design and functionality.

You can manage your cookie preferences by:

• Adjusting your browser settings to refuse or delete cookies.
• Opting out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

5. Data Storage and Security

We prioritize your data security by:

• Using secure servers to store client data for one-on-one coaching sessions.
• Retaining personal information only until the completion of services.
• Avoiding the storage of full names or sensitive identifiers.

6. Your Rights

You have the right to:

• Opt out of marketing communications at any time by following the instructions in our emails.
• Request access to the data we hold about you, where applicable.
  

7. Confidentiality of Health Information

Although not subject to HIPAA, we handle any health-related information shared during coaching sessions or implied through product purchases with the strictest confidentiality.

8. Compliance with Legal Frameworks

We comply with applicable privacy laws, such as the GDPR and CCPA, as necessary. Clients may exercise their rights under these laws where applicable.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at: info@genuineglowwellness.com